After some “not so pleasant” experiences in their search for the perfect sauna, it also became apparent to Dave and Diane that not only did the industry need someone to help shoppers with selection and pricing, but it also needed some real, honest, down to earth, full time customer service.

So, when Paradise Sauna was formed they made the promise that they would make Customer Service their top priority. This meant that the absolute lowest, rock bottom, supplier mandated price would be offered to every shopper (not just the “noisy” ones) that came to Paradise Sauna. Shoppers can be assured that every Paradise Sauna unit is discounted every day to everyone and no one will pay too much!

Shoppers can also be assured that Paradise Sauna will be there for them before, during and after their purchase with any questions or problems they may have. A full time, live person will gladly take every call to the toll free number and answer all emails. If needed, problems will be sent to troubleshooting within 24 hours and replacement parts will be shipped promptly. Dave and Diane know what sauna shoppers need and they have promised to provide it through Paradise Sauna - a quality, affordable sauna and an honest, hard working dealership!